PRIVACY POLICY

Oak Squared LLC, doing business as OS Recovery Group

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

Oak Squared LLC, doing business as OS Recovery Group ("we," "us," or "our") DOES NOT share customer opt-in information, including phone numbers and consent records, with any affiliates or third parties for marketing, promotional, or any other purposes unrelated to providing our direct services. All text messaging originator opt-in data is kept strictly confidential.

INTRODUCTION

This privacy notice describes how and why we might collect, store, use, and/or share ("process") your information when you use our services ("Services"), such as when you:

Visit our website or any website of ours that links to this privacy policy

Engage with us in other related ways, including any sales, marketing, or events

Questions or concerns?
Reading this privacy policy will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services.

For questions, contact us at:
Email: [email protected]
Phone: +1 407-454-2183

SUMMARY OF KEY POINTS

Sensitive Information: We do not process sensitive personal information.

Third-Party Data: We do not receive information from third parties.

Data Usage: We process your information to provide, improve, and administer our Services, communicate with you, ensure security, and comply with legal obligations.

Data Sharing: We do not share your personal information except in rare circumstances (e.g., legal requirements or business transfers).

SMS Data Protection:
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Text messaging opt-in data and consent will not be shared under any circumstances.

1. INFORMATION WE COLLECT

Personal Information Provided by You

Name

Email address

Phone number

Physical address

Payment information

Communication opt-in records (SMS, email, etc.)

Non-Personal Information

IP address

Browser type

Device information

Website usage patterns

Cookies and tracking technologies

Customer Communication

Inquiry records

Appointment details

Service history and feedback

2. HOW WE USE YOUR INFORMATION

We use your information to:

Provide and improve our services

Process transactions and payments

Communicate with you

Ensure security and prevent fraud

Maintain communication preferences

Comply with legal obligations

3. SMS MESSAGING & COMPLIANCE

Text Message Terms

By opting in, you agree to receive messages related to:

Appointments

Customer support

Service updates

Opt-In

Messages are sent only with your consent

We maintain timestamped opt-in records

Opt-Out

Reply "STOP" at any time

Requests processed within 24 hours

Support

Reply "HELP" or contact:
Email: [email protected]

Carrier Notice

Standard message/data rates may apply. Carriers are not responsible for delays.

SMS Data Protection Statement

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. This includes text messaging opt-in data and consent.

4. COOKIES & TRACKING

We may use cookies and similar technologies to improve your experience. You can disable cookies in your browser settings.

5. DATA RETENTION

We retain your information only as long as necessary to:

Provide services

Fulfill transactions

Comply with legal obligations

Afterward, data is securely deleted or anonymized.

6. DATA SECURITY

We implement technical and organizational safeguards to protect your information. However, no system is 100% secure, and transmission is at your own risk.

7. YOUR PRIVACY RIGHTS

You may:

Access your data

Correct inaccuracies

Request deletion

Withdraw consent

Opt out of marketing communications

To exercise your rights, contact:
Email: [email protected]

8. DO-NOT-TRACK

We do not currently respond to Do-Not-Track (DNT) signals due to lack of standardized implementation.

9. U.S. PRIVACY RIGHTS

Residents of states such as California, Colorado, Connecticut, and Virginia may have additional rights, including:

Access to collected data

Request deletion

Opt-out of targeted advertising

Non-discrimination for exercising rights

Requests can be submitted via email.

10. INTERNATIONAL PRIVACY RIGHTS

Users in regions such as:

Australia

New Zealand

South Africa

may have additional rights under local laws.

11. CONTACT US

If you have questions about this Privacy Policy, contact:

Oak Squared LLC (DBA OS Recovery Group)
Email: [email protected]
Phone: +1 407-454-2183

CONSENT

By using our website and services, you consent to this Privacy Policy.